How fast does the AI answer calls?

The AI receptionist answers calls within 3 seconds, 24 hours a day, 7 days a week.

Can the AI book appointments?

Yes, the AI checks your real availability, offers time slots, and books appointments directly while on the call with the customer.

Does it send SMS confirmations?

Yes, customers receive an SMS confirmation with appointment details within seconds of booking.

Terms & Conditions | Smartdeskr

1. Agreement to Terms

By accessing or using Smartdeskr services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Smartdeskr provides AI-powered phone answering and appointment booking services for HVAC, plumbing, and other service businesses. Our services include but are not limited to:

24/7 AI voice receptionist
Automated appointment scheduling
SMS confirmation delivery
Call logging and reporting
CRM and calendar integration

3. Subscription and Payment

Services are provided on a monthly subscription basis. Payment is due at the beginning of each billing cycle. Setup fees are one-time charges due before service activation.

We accept major credit cards and ACH transfers. Failure to pay may result in service suspension.

4. Cancellation Policy

You may cancel your subscription at any time with 30 days written notice. No refunds will be provided for partial months. Setup fees are non-refundable once service configuration has begun.

5. Service Availability

We strive to maintain 99.9% uptime for our AI receptionist services. However, we do not guarantee uninterrupted service and are not liable for any damages resulting from service interruptions.

6. Data and Privacy

We collect and process call data, customer information, and appointment details as necessary to provide our services. Please refer to our Privacy Policy for detailed information on data handling practices.

7. Limitation of Liability

Smartdeskr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from use of our services.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

9. Contact Information

For questions about these Terms & Conditions, please contact us through our website or schedule a call with our team.